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Elevating Experiences
On why good is never quite good enough, and the restless pursuit of something more.
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Most people love the idea of buying a business. Very few ever get close to actually doing it. Because the moment it becomes real with negotiating price, finding money, dealing with lawyers, taking over operations — it suddenly feels bigger, riskier, and far more complex than expected.
In Part One, we talked about making the decision.
Now it’s time to bring it to life, because this is where things stop being theoretical and start becoming real.
This is the part most people never see.
The negotiations.
The pressure.
The unknowns.
And ultimately — the moment you step into ownership.
Let’s break it down…..
This stage involves a lot of back and forth.
And one of the biggest questions you need to answer early on is:
Are you buying the business....or just the assets?
Because they are two very different things. When we acquired the climbing wall, we were technically buying the assets only.
But here’s the key, we had confidence the customers would stay and that changed everything.
So yes, we had to agree a price for the physical assets and a climbing wall isn’t cheap, it costs a serious amount to build from scratch.
So having one already built, operational, and proven holds real value.
But then comes the bigger conversation:
Goodwill.
We were happy to pay for it, because we weren’t just buying a structure.We were stepping into:
An existing customer base
Immediate revenue
A proven location
Compare that to building a new wall from scratch, in a new location, with no guarantee it works. We were paying for certainty and sometimes, that’s worth more than the assets themselves.
Once you’ve broadly agreed the deal, it needs to be formalised.
This is where Heads of Terms (HOTs) come in.
Think of this as:
The structure of the deal
Who pays what, and when
What’s included (and what’s not)
Key conditions before completion
It’s not the final contract — but it sets the foundation.
And once this is signed, things start to feel very real.
Now comes the big question….Can you actually complete the deal?
Funding can come from a mix of places:
Personal funds
Borrowed funds
External investors
But here’s the reality. If you’re borrowing, you’ll almost always need skin in the game.
Lenders want to see that you believe in the deal enough to back it yourself.
Getting money from a bank is hard.
You’ll need a solid, well-thought-out plan, Confidence in the numbers and a clear repayment ability.
And what really helps? Assets.
If the deal includes something tangible, like property or equipment — it massively increases your chances because from the bank’s perspective, there’s security and If things go wrong, something can be sold to recover the debt.
The Risk Curve
The fewer assets and the less proven the business, the harder it becomes to secure funding. This is where people fall into a dangerous trap:
You can get funding elsewhere, but it often comes at a cost: Higher interest. Stricter terms. Less flexibility. Sometimes to the point where it feels like daylight robbery.
So be smart here, Just because money is available… doesn’t mean it’s the right money.
This is non-negotiable.You will need a legal team behind you.
Because they will:
Uncover risks you can’t see
Challenge assumptions
Protect your interests
Guide you through complex negotiations
They’re your safety net.
But Here’s the Warning…Lawyers are expensive and if you don’t manage them properly, costs can spiral fast.
Left unchecked, it becomes a game of tennis:
One side sends something over
The other side sends it back
Repeat… again and again
Five rounds later, you’re the one paying for it.
Yes, you need strong legal protection.
But you also need to lead the deal.
Be clear on what matters
Make judgement calls
Don’t let small points drag on endlessly
Because ultimately, it’s your deal, not theirs.
You decide how tight things need to be.
This is where reality hits and most people are not prepared for how much needs to happen.
It’s not just signing papers.
You’ve got:
Social announcements
Team communication
IT systems switching over
Branding updates
Customer transfers
Payment systems going live
And so so much more
The best way to approach this? Treat it like a full-scale launch.
Build a detailed checklist. Plan everything in advance. Delegate to your team. Set clear deadlines
Break the day into time blocks:
What needs to be done by 10am
What must be live by 11am
What happens in the afternoon
Because without structure, it becomes chaos.
And Then… It Begins
Once the deal is done, handover complete, you move into the next phase: Helping it grow.
And here’s the truth most people don’t talk about. The longer you wait to take action, the more money you haemorrhage.
Momentum matters. Clarity matters. Leadership matters.
Buying the business is just the start and bringing it to life is where the real work begins. The people who succeed don’t just close deals, they step in fast, take ownership, and start building immediately.
Next week I’ll share my final part on how to help your new business grow from Day One.
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About the author
For over 13 years I've led Live For Today—Yorkshire’s leading independent activity centres—growing to 4 sites plus off‑site adventures in the Yorkshire Dales. I'm passionate about business development, sales, and problem solving.
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The deal is done. The ink is dry. The announcement is out. And now — the real work begins. Looking back to the day we took over the climbing centre, it was a genuine shock to the system. The excitement of the deal quickly gave way to the reality of running something new, with new people, new problems, and a whole new set of pressures. If I were doing it again, I'd do a lot of things differently.
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