Terms & Conditions

Last updated: 25 September 2025 | Governing law: England and Wales | Legal entity: 53 Degrees App LTD (registered in the UK)

1) Who we are

• We are 53 Degrees App LTD (“we”, “us”, “our”), a UK‑based provider of an all‑in‑one toolkit for experience providers.

• Our service (the “Service”) helps you manage CRM, projects, proposals, bookings and related workflows.

2) What these terms cover

• These terms form a binding contract between you and 53 Degrees App LTD when you create an account or use the Service.

• If you are using the Service for a business, you confirm you have authority to accept these terms on the business’s behalf.

3) Your account and responsibilities

• Keep your login details secure and don’t share them outside your organisation.

• You are responsible for all activity under your account.

• Keep your information (including contact and billing details) accurate and up to date.

• Comply with all laws that apply to your business (for example, consumer law, data protection, tax, health and safety, and sector‑specific rules).

4) Acceptable use

Do not use the Service to:

• Break the law or infringe anyone’s rights (including IP, privacy, or data rights).

• Upload or send harmful code, malware, or spam.

• Interfere with or damage our systems or other users’ use.

• Process Special Category Data unless you have a lawful basis and appropriate safeguards.

• Store or process payment card data in a way that breaches PCI DSS (use our integrated, compliant payment options instead, if available).

We may suspend or terminate access if you breach these rules.

5) Our service and changes

• We provide the Service on a subscription basis. Features may vary by plan.

• We may improve, update or change features for performance, security, legal or operational reasons. If a change materially reduces core functionality of your paid plan, we’ll give reasonable notice and an option to cancel before it takes effect.

• We aim for high availability but do not guarantee that the Service will be uninterrupted or error‑free.

6) Support and availability

• Support channels: email and in‑app.

• Response time target: within 48 hours on business days (UK time). This is a target, not a guarantee, but we will use reasonable care and skill to meet it.

• Business hours: Monday–Friday, excluding UK public holidays.

• Maintenance: we may have planned maintenance (we’ll try to schedule outside peak hours and give notice when practical) and unplanned maintenance for urgent issues.

7) Plans, pricing and payment

• Currency and tax: Fees are charged in $USD. Prices on our website may be shown in other currencies for reference; charges will be made in $USD.

• Current plans and headline pricing (subject to change with notice):

  • Monthly billing:

    • Base: $25 per month

    • Ascend: $50 per month

    • Summit (Coming Soon): $100 per month

  • Annual billing (billed annually, equivalent monthly):


    • Base: $22.50 per month

    • Ascend: $45 per month

    • Summit (Coming Soon): $90 per month

Notes on pricing:

• Annual plans are billed upfront for 12 months at the stated equivalent monthly rate.

• If your local display currency differs from £GBP, the final £GBP amount charged may vary due to exchange rates and fees.

• Renewals and charges:

  • Subscriptions renew automatically at the end of each billing period unless you cancel.

  • You authorise us (or our payment processor) to charge your payment method for recurring fees and any agreed add‑ons or usage charges.

  • Late payment: If payment fails or is overdue, we may suspend or limit your access after reasonable notice.

  • Price changes: We can change prices, but will give you reasonable prior notice. If you don’t agree, you can cancel before the change takes effect.

8) Free trials and beta features

• Free trials are offered at our discretion and may be withdrawn or changed.

• Beta or early‑access features are provided “as is,” may be unstable, and may be changed or removed at any time.

9) Your content and data

• You own all content and data you upload to the Service (“Customer Data”).

• You grant us a worldwide, non‑exclusive licence to host, use, copy and process Customer Data only as needed to provide and improve the Service, meet legal requirements, and prevent abuse or security threats.

• You are responsible for having a lawful basis to upload and process Customer Data, and for obtaining any necessary permissions from your customers and users.

10) Data protection (UK GDPR)

• For personal data in Customer Data, you are the “controller” and we are the “processor.”


• We will process personal data only on your documented instructions, implement appropriate technical and organisational measures, ensure staff confidentiality, assist with data subject requests and breach notifications, and delete or return personal data on termination, subject to legal retention requirements.

• Sub‑processors: we use carefully selected sub‑processors (e.g., hosting, email, analytics). We remain responsible for them and will ensure they are bound by similar data protection obligations. A current list of sub‑processors is available on request, and we’ll notify you of material changes where required.

• International transfers: we may transfer personal data outside the UK using lawful safeguards (e.g., UK IDTA or the UK Addendum to the EU SCCs).

• Breach notification: we will notify you without undue delay if we become aware of a personal data breach affecting your data.

If you need a signed Data Processing Addendum (DPA) with 53 Degrees App LTD, contact support@53degrees.app.

11) Confidentiality

• Each party must keep the other’s non‑public information confidential and use it only for this agreement, unless disclosure is required by law or the information is already public through no fault of the receiving party.

12) Intellectual property

• We (and our licensors) own all IP in the Service, including software, designs and trademarks.

• You must not copy, modify, reverse engineer or create derivative works of the Service except where allowed by law.

• Feedback is welcome. If you give feedback or suggestions, we may use them without obligation to you.

13) Third‑party services

The Service may integrate with third‑party services (e.g., email, calendars, payments). Your use of those services is governed by their own terms and privacy policies. We are not responsible for third‑party services.

14) Marketing permissions

• We may identify you as a customer (name and logo) in our marketing unless you opt out by emailing support@53degrees.app.

• We won’t disclose confidential or commercially sensitive information without your consent.

15) Warranties

• We will provide the Service with reasonable care and skill.

• Otherwise, the Service is provided “as is” and “as available.” We do not promise that it will meet your specific needs, be error‑free, or achieve particular results.

16) Liability

• Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be limited by law.

• To the extent allowed by law, we are not liable for:

  • any loss of profits, revenue, goodwill or data;

  • business interruption or loss of anticipated savings; or

  • indirect or consequential losses.

• Our total liability for all claims in a 12‑month period is capped at the fees you paid to us for the Service in that period.

17) Indemnities

You agree to indemnify us against claims, damages, costs and losses arising from:

• your breach of these terms or the law; or

• your Customer Data (including IP or privacy violations).

• If a third party claims the Service infringes their IP, we may at our expense: modify the Service, replace the infringing part, obtain a licence, or if none is reasonable, suspend or terminate the affected part with a pro‑rated refund of prepaid fees.

18) Suspension and termination

• You can cancel at any time through your account or by contacting support. Your access continues until the end of the current billing period unless we agree otherwise.

• We may suspend or terminate your access if you materially breach these terms, fail to pay, create risk or legal exposure for us, or misuse the Service. Where reasonable, we’ll give notice and a chance to fix the issue.

• On termination:

  • your licence to use the Service ends;

  • we will delete or return your Customer Data on request within 30 days (unless we must keep it by law); and

  • no refunds are given for partial periods unless required by law or we agree otherwise.

19) Data export

• You can export most of your data via in‑app tools or by contacting support. Please request exports before your account closes.

20) Changes to these terms

• We may update these terms to reflect changes to our Service, law or business.

• We will post the new terms and, for material changes, give reasonable notice. If you don’t agree, you can cancel before the changes take effect.

21) Communications

• We’ll contact you via the email linked to your account or in‑app notifications.

• Legal notices to us should be sent to support@53degrees.app.

22) Assignment

• You may not transfer this agreement without our consent. We may transfer it in connection with a merger, sale, or corporate reorganisation.

23) No waiver

• If we don’t enforce a right, we haven’t waived it. A waiver must be in writing.

24) Severability

• If a part of these terms is found unlawful, the rest remains in effect.

25) Entire agreement

• These terms, your plan details, and any signed DPA or order form make up the entire agreement between us about the Service and replace any prior discussions.

26) Consumer rights (if you are a consumer)

• If you’re a consumer rather than a business user, you may have additional rights under UK consumer law. Nothing here limits those rights.

27) Contact

• Email: support@53degrees.app

• Company: 53 Degrees App LTD

• Registered address: 18 Hanover Square, Leeds, West Yorkshire LS31AP

• Company number: 16727854